SECTION TWO – GET YOUR TEAM IN GEAR
19. Negotiate - Be prepared for a no, but fight for a yes.
20. Work a Room - People remember how you made them feel.
21. Handle Drama - Foster healthy relationships.
22. Bring the Best out of Others - Decide what an amazing job looks like.
23. Connect - Treat others like they want to be treated.
24. Lead Without Being Bossy - Use care-isma.
25. Apologize - Deal with the relationship first.
26. Build Trust - Build trust across all levels.
27. Listening Like a Leader - Fully listening is rare.
28. Motivate - People need inspired to give their best.
29. Find the Good in Others - Begin by looking for the good.
30. Coach - Ask questions to strengthen trust.
31. Persuade - A big challenge must have a big purpose.
32. Negative People - Negative people need evidence to change.
33. Controlling Leaders - Controlling leaders lead from fear.
34. Deliver Bad News - The medium is as important as the message.
35. Brainstorm - The loudest people do not always have the best ideas.
36. Get Teams to Work - Individuals, not teams, do things.
37. Run Meetings - Take control or the meeting will control you.
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